The Ritz-Carlton, New Orleans Hotel, New Orleans
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Key details
About the Hotel
921 Canal Street,
New Orleans,
Louisiana,
United States of America,
Louisiana
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Upper Floors King Guest Room
Max:
2 persons
360 sq. feet
Bed options:
1 King Size Bed
Heating
Air conditioning
room details
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Deluxe King Room
Max:
2 persons
360 sq. feet
Bed options:
2 Queen Size Beds
Heating
Air conditioning
room details
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Deluxe King Room Mobility accessible
Max:
2 persons
360 sq. feet
Bed options:
1 King Size Bed
Heating
Air conditioning
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Stores/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Live entertainment
- Garden area
- Spa & wellness center
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Back massage
- Full body massage
- Foot massage
- Shallow end
- Make up services
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
921 Canal Street,
New Orleans,
Louisiana,
United States of America,
Louisiana
Map view
street view
921 Canal Street,
New Orleans,
Louisiana,
United States of America,
Louisiana
City landmarks
Museums
The National WWII Museum
5000 ft
Parks
Jackson Square
3900 ft
Canal St to Esplanade Ave
French Quarter
4700 ft
New Orleans
Bourbon Street
3100 ft
from Esplanade Ave to Royal St
Frenchmen Street
1.0
mi
Aquarium
Audubon Aquarium of the Americas
3100 ft
Cemetery
St Louis Cemetery No 1
2600 ft
Church
Saint Louis Cathedral
3700 ft
Museums
New Orleans Jazz Museum
1.2
mi
Parks
Louis Armstrong Park
4000 ft
1500 Sugar Bowl Dr
Mercedes-Benz Superdome
4400 ft
Market
French Market
3900 ft
800 Decatur St
Cafe du Monde beignets
4200 ft
Museums
Ogden Museum of Southern Art
4700 ft
Mall
New Orleans Riverwalk Shopping Center
3900 ft
Parks
Lafayette Square
2800 ft
Museums
Cabildo
3400 ft
Museums
Louisiana Children's Museum
4500 ft
419 Decatur St
Jean Lafitte National Historical Park and Preserve
3600 ft
Shopping Area
Canal Place
2300 ft
Museums
New Orleans Historic Voodoo Museum
3600 ft
1501 Dave Dixon Drive
Smoothie King Center
5200 ft
Fountains
Spanish Plaza
3900 ft
Gallery
Contemporary Arts Center
4000 ft
726 St Peter St
Preservation Hall
4700 ft
Museums
The Presbytere
3800 ft
Nearby
Museums
Museum of Death
800 ft
Zoo
Audubon Butterfly Garden and Insectarium
1900 ft
Church
Immaculate Conception Church
500 ft
819 Canal St
Ignatius J Reilly Statue
400 ft
Restaurants
Deanie's Seafood
600 ft
841 Iberville St
Tempt
200 ft
931 Canal St The Saint Hotel
Oceana Grill
1700 ft
739 Conti Street
Red Fish Grill
800 ft
115 Bourbon Street
M Bistro
400 ft
921 Canal St The Ritz-Carlton
FQB
700 ft
921 Canal St Ritz-Carlton New Orleans
The Fountain Lounge
500 ft
130 Roosevelt Way
Roosevelt Hotel Bar
500 ft
116 Roosevelt Way
Bourbon House
1000 ft
144 Bourbon St
Reviews and Ratings
Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
6.4
Location
8.0
Service
6.2
Dining
7.4
David
United States of America,
March
2025
5.6/10
My stay at The Ritz-Carlton, New Orleans had its highs and lows. I really appreciated the hotel's beautiful design and excellent room service, but the challenges with the front desk and issues with the air conditioning were frustrating. The location was perfect for exploring the city, though some aspects of service could use improvement.
Rooms
7.0
The room I eventually received was spacious and well-decorated, but I struggled with the air conditioning issues that required me to switch rooms.
Service
6.0
While the repair staff were friendly, I found the front desk's response to my concerns less than satisfactory, especially the attitude of one receptionist.
Location
9.0
The location was ideal, just a short walk from the French Quarter, making it easy to enjoy the sights and sounds of New Orleans.
Dining
8.0
The room service was excellent, providing wonderful meals, though I didn’t sample much from the onsite dining options during my visit.
Facilities
7.0
The hotel maintained a cozy atmosphere with its beautiful design and good housekeeping, but I was disappointed by the limited amenities in the room.
Ross
United States of America,
January
2025
7.0/10
My stay at The Ritz-Carlton, New Orleans was quite the experience. While I loved the beauty of the hotel and the warm service from most staff, I faced some hiccups with room issues and a less-than-stellar front desk interaction. The Club Lounge was fabulous with great food and the jazz was a good touch. However, the AC problems were definitely a downside.
Rooms
6.0
I enjoyed the lovely room, but I had a big issue with the AC, which had to be fixed not once, but twice. I appreciated the effort to relocate me, but the new room was smaller and a bit smelly.
Service
6.0
Service varied; some staff were really good, but the front desk was lacking. I encountered a rude receptionist who didn't help my situation regarding room choices, which was frustrating.
Location
7.0
The hotel's location is prime for exploring all the excitement New Orleans has to offer, but the area does have some concerning elements outside, especially at night.
Dining
8.0
I had a fantastic experience in the Club Lounge; the food was delicious and plentiful. Room service also impressed me with its quality. However, I did have a rough time with breakfast that made me feel sick.
Facilities
7.0
The hotel’s amenities, especially the live jazz and comfortable lounges, really enhanced my stay. I also enjoyed the peaceful indoor pool area. However, needing to navigate multiple elevators to get around was a bit annoying.
John
United States of America,
January
2025
5.6/10
My stay at The Ritz-Carlton, New Orleans was a mixed bag. On one hand, the location was super convenient for exploring the French Quarter, and my room was spacious and beautifully designed. However, I ran into several hiccups with service and hotel amenities that left me feeling disappointed overall.
Rooms
6.0
The room was huge and had a lovely view of the courtyard, although the hotel did need some minor touch-ups. It felt more worn down compared to what I’d expect from a Ritz.
Service
5.0
Service was hit or miss. While some staff members were friendly and helpful, I often felt like I was an afterthought. Issues like housekeeping leaving the job halfway done were frustrating.
Location
7.0
The location is great, just a hop away from the lively bar and restaurant scene in the French Quarter. But I did feel that the area felt a bit sketchy at times compared to other places in New Orleans.
Dining
6.0
Dining was decent, but a tad overpriced at times. I enjoyed the room service experience, but the brunch at M-Bistro didn't quite meet my expectations.
Facilities
5.0
Amenities were a letdown. The pool was smaller than I hoped for, and house-cleaning services could've been more attentive. It's not what I imagined a luxury hotel should offer.
Nick
United States of America,
December
2024
6.4/10
The Ritz-Carlton, New Orleans, had a great location just steps from the lively French Quarter, which I appreciated. The staff was friendly and accommodating, making my experience pleasant. However, my room faced Canal St. and was quite noisy. Additionally, I faced some issues with my initial accommodation and room cleanliness, which was disappointing.
Rooms
6.0
The room was nicely designed with attractive beds, but it really needed an update. I encountered cleanliness issues upon check-in, which affected my overall impression.
Service
7.0
While the staff was friendly and helpful, I did experience some frustrating moments. For instance, my check-in was chaotic and the initial room preparation was lacking.
Location
8.0
The hotel is ideally situated, making it easy to explore local shops and restaurants. It provided a peaceful retreat after bustling days spent in the French Quarter.
Dining
7.0
The food at M Bistro was enjoyable, with a good variety, though I felt the breakfast options were just average compared to what I expected.
Facilities
7.0
The amenities were decent, yet I was surprised by the lack of basic items in my room and the pool area could have used better maintenance. The gym was a highlight for me.
Barry
United States of America,
October
2024
6.8/10
I recently enjoyed a stay at The Ritz-Carlton, New Orleans, which certainly had its highs and lows. On one hand, the location was perfect for exploring the vibrant French Quarter, and I appreciated the stylish and clean aesthetics of the hotel. However, I faced some issues with room readiness upon check-in and some minor maintenance concerns that detracted from the overall experience.
Rooms
7.0
I appreciated the room's modern amenities, including Netflix and wireless charging ports, but I encountered issues with cleanliness and minor maintenance like a shower that didn’t drain properly.
Service
7.0
The service was friendly, and I enjoyed the small bites in the lobby. even though I had some hiccups with my room availability.
Location
9.0
The hotel is ideally located just two blocks from Bourbon Street, making it easy to enjoy local nightlife and culinary delights.
Dining
8.0
Dining at M Bistro was a good experience, showcasing amazing food quality that truly enhanced my time at the hotel.
Facilities
7.0
While the indoor pool was a nice retreat, and the fitness center well-equipped, I was disappointed by the spa experience. it could use some improvements.
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